SHIPPING DETAILS & PRICES

How your order will arrive & what it will cost

DELIVERY DETAILS

All orders are sent via Hermes tracked & if your order is more than £50 it will need to be signed for at the delivery address. As soon as i send the order, you will get a tracking number sent to your email address and you can track the delivery and see when it is on its way! Any issues please let me know at hanna.cottrell@gmail.com as soon as possible and i will do my best to help.

Following feedback about postage and the costs I have changed the amounts charged to be as competitive as i can as a tiny business.

I have tried to keep it as simple as possible & charge postage per total spend:

Total spend of £5 & under = £2 postage

Spend £5-£10 = £4 postage

Spend £10-£25 = £6 postage

Spend £25 + & postage is now free of charge.

I also now post Internationally & will send via Hermes courier service.

Spend of £3 & under = £3

£3 - £25 = £8

Spend £25+ = £15

To keep postage costs as low as I can, I try to pack orders as economically as possible. I also reuse all my packaging to help save the environment where i can!

If something gets lost or is missing from your order please email me on hanna.cottrell@gmail.com straight away and I will do my very best to sort out the issue.

If you live nearby to my shipping container I always welcome collection from the shop. I am very adaptable so just email me if you need to collect. If you are very local to Wallingford, I can sometimes hand deliver so just get in touch!

HANNA COTTRELL DESIGNS

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